Our goal is to ensure that you receive your order in excellent condition; however, we recognize that incidents happen and errors occur during the shipping and delivery process. That is why we offer shipping protection! We hope this process is easy and helpful for you!
We highly recommend purchasing Guide Order Protection at checkout for $0.98 and your package is protected from any loss, damage, or theft.
The shipping protection is an affordable guarantee that if your package doesn’t make it to you or is damaged during transit, you will be compensated. miller + jett is not responsible for lost, damaged or stolen packages. However, with this shipping protection applied to each order we are able to make sure you are compensated. With this package protection you will be taken care of.
Orders that qualify for shipping protection will be able to choose this service at checkout! You have the option to remove the shipping protection by de-selecting the check box located on the order summary. Please note; orders that have opted out of shipping protection do not qualify for compensation for any lost, stolen, or damaged packages.
Claims for all damaged, lost, and stolen packages must be reported within 10 business days from when the tracking states "delivered" or from the last time the tracking updated.
File a claim here.